Shipping policy
Shipping Policy
Effective Date: 19/06/2026
Last Updated:
Thank you for shopping with PSYCHO DUCK. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.
1. Order Processing
All orders are processed within 2 Days after successful payment confirmation.
Orders are processed only on business days (Monday to Saturday, excluding public holidays).
During sales, festivals, or high-order volumes, processing times may be slightly longer.
2. Shipping Methods
We partner with trusted courier services to ensure safe and timely delivery.
Shipping methods may include:
Standard Shipping
Express Shipping (if available)
The available shipping option will be shown during checkout.
3. Delivery Time
Estimated delivery times are:
Metro Cities: 7 Days
Other Cities & Towns: 10 Days
Remote Locations: 15 Days
Delivery times are estimates and may vary due to courier operations or unforeseen circumstances.
4. Shipping Charges
Standard Shipping: As Par Order
Free Shipping
Shipping charges, if applicable, will be displayed at checkout before payment.
5. Order Tracking
Once your order has been shipped, you will receive:
Shipping Confirmation Email
Tracking Number
Courier Partner Details
You can track your shipment using the tracking link provided.
6. Delivery Delays
Although we strive to deliver on time, delays may occur due to:
Weather Conditions
Public Holidays
Natural Disasters
Courier Service Delays
Incorrect Shipping Address
We appreciate your patience in such situations.
7. Incorrect Address
Please ensure your shipping address is correct.
PSYCHO DUCK is not responsible for delivery failures caused by incorrect or incomplete addresses provided by customers.
8. Lost or Damaged Packages
If your order arrives damaged or appears lost during transit, please contact us within 2 Days of delivery.
Email: [EMAIL ADDRESS]
We will work with the courier partner to resolve the issue as quickly as possible.
9. International Shipping
Option A (If You Ship Internationally):
We currently ship to selected international destinations.
International shipping charges, customs duties, import taxes, and delivery times vary depending on the destination country and are the customer's responsibility unless otherwise stated.
OR
Option B (If You Do Not Ship Internationally):
Currently, we only ship within India.
10. Contact Us
If you have any questions regarding shipping, please contact us:
Store Name: RAVENOR
Email: ravenor.support@gmail.com
Phone: